Privacy Policy

Introduction

At PlayUnlimitedNow, your privacy matters. We're committed to protecting your personal information while delivering a premium shopping experience for poker enthusiasts across Australia. This Privacy Policy outlines what we collect, why we collect it, and how we keep your data safe.

Information We Collect

  • Personal Information: Including your name, email address, contact details, and delivery address when you place an order or create an account.
  • Account Details: Your login credentials, order history, product preferences, and support interactions.
  • Usage Analytics: Information about your interaction with our website — including pages visited, time spent, device type, and location data (if shared).
  • Cookies: We use cookies and similar technologies to personalize your experience, remember your preferences, and analyse site performance.

How We Use Your Information

We use your data to:

  • Process orders, deliveries, and service requests.
  • Improve our website, product offerings, and support experience.
  • Provide tailored content, product suggestions, and promotional offers (with your consent).
  • Prevent misuse, abuse, or fraudulent activity on our platform.
  • Comply with legal or regulatory requirements when necessary.

Data Security

We use industry-standard security practices to store and manage your personal data. Access to your information is strictly limited to authorized personnel, and data is safeguarded using encryption, firewalls, and secure server environments.

Third-Party Access

We never sell your information. However, your data may be shared under the following circumstances:

  • With trusted logistics partners for order fulfillment and delivery tracking.
  • With IT service providers for maintenance, analytics, or customer support systems.
  • With government or legal bodies if required under Australian law.

Your Rights & Choices

As a user of PlayUnlimitedNow, you have control over your personal information:

  • Access, update or correct your personal data at any time via your account dashboard.
  • Request full account deletion and permanent removal of your data.
  • Unsubscribe from marketing emails using the provided links or by contacting us directly.
  • Manage or disable cookie tracking via your browser settings.

Retention of Information

We retain personal data only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and maintain accurate records for tax or regulatory purposes.

International Access

If you’re accessing our site from outside Australia, please note that your data may be processed in accordance with Australian privacy standards, which may differ from those in your country.

Updates to This Policy

This Privacy Policy is reviewed regularly and updated as needed. Any significant changes will be communicated on this page. Last updated: 30 March 2025.

Contact Us

If you have any questions, concerns, or data access requests, please contact our support team:

Email: [email protected]

Phone: +61 2 2214 3225

Address: 432 King Street, Melbourne, VIC 3000, Australia